Terms of Service
Xscent – Terms of Service
Last updated: [Insert Date]
Welcome to Xscent. By purchasing, accessing, or using our products and services, you agree to the following Terms of Service. Please read them carefully before placing an order.
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1. General
• Xscent is a fragrance brand offering perfume, body mist, hair mist, car diffusers, and related scented products.
• By using our services or making a purchase, you agree to be bound by these Terms and our Privacy Policy.
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2. Products & Usage
• All Xscent products are for external use only. Do not ingest or apply on broken skin.
• Keep products away from children and pets.
• In case of irritation or allergy, discontinue use immediately.
• Our products are handmade/blended in small batches, so slight variation in scent or color may occur.
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3. Orders & Payments
• Orders are confirmed only after full payment is received.
• We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
• Prices are subject to change without notice.
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4. Shipping & Delivery
• Orders are usually dispatched within [2–4 business days] after payment.
• Delivery times may vary depending on your location.
• Xscent is not responsible for delays caused by courier services, weather, or external factors.
• Once an order is shipped, tracking details will be shared (if applicable).
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5. Returns & Exchanges
• Due to the personal nature of fragrance products, returns or exchanges are not accepted unless:
• The item is damaged in transit
• You received the wrong product
• To report an issue, please contact us within 48 hours of receiving your order, with clear photos of the damaged/wrong item.
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6. Intellectual Property
• All logos, product names, packaging designs, and content on this website and our social media are the intellectual property of Xscent.
• Reproduction or use of our materials without written permission is strictly prohibited.
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7. Limitation of Liability
• Xscent shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
• Always patch-test before using any new product and follow usage instructions carefully.
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8. Changes to Terms
• We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on our website or platforms.
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9. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
📧 support@xscent.com
📞 [+923333344037]